Terms & Conditions.

Effective Date: September 1st, 2025

Welcome to SGA Coaching and Consulting. By using this website or engaging with our coaching, consulting, or facilitation services, you agree to the following terms. Individual coaching or training engagements are governed by their respective signed agreements.

1. Services
SGA Coaching and Consulting offers coaching, consulting, and mentoring services. These services are designed to support professional and personal development. Specific deliverables, timelines, and fees are outlined in individual Coaching Agreements.

2. No Guarantee of Outcomes
While our services are designed to support meaningful growth, SGA Coaching and Consulting does not guarantee specific business results, performance changes, or individual outcomes. Coaching, consulting, and mentoring are developmental, not prescriptive.

3. Payments, Refunds & Cancellations
Payments are due as outlined in your signed agreement. In general:

Coaching program fees are non-refundable, including for unused sessions.

Missed coaching sessions without 24-hour notice may be forfeited.

Late payments may incur fees and may result in paused services until resolved.

4. Rescheduling
We understand life happens. However, rescheduling a coaching session requires at least 24 hours’ written notice. Late arrivals may result in shorter or forfeited sessions.

5. Confidentiality
All coaching relationships are held in confidence to the extent permitted by law. However, communications are not subject to legal privilege. SGA Coaching and Consulting may disclose information if required by law or if there is a risk of harm or illegal activity, as defined in your agreement.

6. Intellectual Property
All training content, materials, and resources created by SGA Coaching and Consulting remain the intellectual property of the business and may not be distributed or reused without written permission.

7. Accessibility & Inclusion
We are committed to providing inclusive, accessible coaching and consulting experiences. Please contact us with any accommodation requests.

8. Limitation of Liability
To the extent permitted by law, SGA Coaching and Consulting is not liable for indirect, incidental, special, or consequential damages. Our total liability under any engagement is limited to the amount paid for services under the relevant agreement.

9. Dispute Resolution
If a dispute arises, we agree to attempt mediation in good faith. If unresolved, disputes will be resolved through binding arbitration in New York, per the terms of your agreement.

10. Changes
We reserve the right to update these Terms at any time. Updates will be posted here with a revised effective date.

11. Disclaimer
Coaching services provided by SGA Coaching and Consulting are not intended to diagnose, treat, or cure any medical or psychological condition, nor are they a substitute for legal or financial advice. Coaching is a collaborative, forward-focused process designed to support personal and professional development. Clients are responsible for their own decisions and actions. If you are experiencing a crisis or need therapeutic support, please seek care from a licensed professional.